Shipping and Returns

Shipping & Delivery

South Africa

  • All parcels are charged at flat rate of R150.
  • Door-to-door delivery takes 3-5 working days.

International

  • All international parcels are charged at a flat rate of R1000.
  • Please allow 5-10 business days for international shipping.

 

Returns

Please note we strictly do not allow refunds. We will gladly offer a credit note or exchange if the garment is returned with the price tag still on, undamaged and in the original condition. If you want to return a parcel, please email us at shana@shanamorland.com with your invoice number, as well as your reason for exchange.

  • Please note shipping costs are paid for by the returnee. 
  • We advice using a trackable shipping service, as we cannot be held liable for missing parcels.
  • Exchanges are not possible on sale or discounted items.

 

Our products are crafted by hand, and therefore may slightly vary from the photos.